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FAQ

Here you can find answers to the most frequently asked questions

Return Policy

Within 30 days of your purchase, Sidiz offers a 30-day money back guarantee. 

Refund is released once the returned product reaches us and is inspected.

For more details on Sidiz’s latest policy, you may visit      

here.

Return&Refund

How do I return an item?

Please request a refund request through Amazon. Once we receive a return request, we will issue a prepaid return label for you. We can only accept the return of products that are in the UNASSEMBLED condition. Please keep the packaging for 30-Days and returns not inside their original packaging and as packaged by us will be void.



Is return shipping free?

Yes, return shipping is free. We will issue a prepaid return label for you when you request for a refund. If you have any difficulties scheduling a pickup, contact us through the Amazon seller message.



When is my order refunded?

We will release a refund once we receive a returned product and inspect it.

It will take about a few days to complete the refund process.



Can I get a partial refund on items passed the return window?

Yes, you can receive an 80% refund on the order as per the Amazon refund policy.